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How rajaolympus Handles Your Personal Data

Your account data, wallet details, and payment activity — including transactions via DANA, OVO, and GoPay — are handled under a clear privacy framework.

Account Data ProtectionDANA, OVO, GoPay PrivacyNo Third-Party Data SalesCookie TransparencyYour Access Rights
rajaolympus How rajaolympus Handles Your Personal Data
PRIVACY CONTACT

Reach Us About Your Privacy

Live Chat Open the chat window from your account dashboard to raise a privacy question directly. Our support team handles data access and deletion requests through this channel.
Email Support Send your privacy request or data correction query to our support email. Include your registered account details so we can locate and verify your record quickly.
Account Help Centre The Help Centre inside your account covers common privacy questions — how to update your contact details, review linked e-wallets like OVO or GoPay, and request a data summary.
HOW WE PROTECT YOU

Data Handling, Cookies, and Account Security

Account Security

Login sessions use OTP verification sent to your registered mobile number. We flag unusual access patterns — such as a new device or unfamiliar location — and prompt re-verification before allowing account changes.

Cookie Use

We use session cookies to keep you logged in and preference cookies to remember your deposit method — for example, whether you last used DANA or GoPay. You can clear these from your browser settings at any time.

Data Retention

Transaction records, including DANA and OVO deposit logs, are retained for the period required under applicable local regulations. Once that period passes, data is deleted or anonymised from active systems.

Requesting Changes

You can request a copy of your stored data, ask us to correct inaccurate details, or submit a deletion request via live chat or email. We aim to respond to all data requests within a reasonable timeframe.

Privacy Policy — Common Questions Answered

We collect your name, contact details, and the e-wallet information you use — such as your DANA or OVO account number — to verify your identity and process transactions. We do not collect more than what your account requires.

Payment data is shared only with the payment processor needed to complete your transaction. Those processors are contractually restricted from using your data for any other purpose. We do not sell payment data to advertisers or data brokers.

Open a live chat from your account dashboard or send a request to our support email. Include your registered account details so we can locate your record and respond within a reasonable timeframe.

Yes. Submit a deletion request via live chat or email. Some data may be retained for the period required by applicable local regulations before it can be fully removed from our systems.

We use session cookies for login continuity and preference cookies to remember your last deposit method. You can clear or block cookies through your mobile or desktop browser settings without losing your account access.

Yes. The same data standards apply whether you connect via mobile browser or desktop. Access to the platform depends on local law and eligible regions, but the privacy framework covers all account holders equally.